Oregon Claims Adjusters Association 38th Annual Spring Symposium


Holiday Inn Select
25425 SW 95th Ave
Wilsonville, Oregon

Date & Time

Start Date: 04/30/2015


Ria Cousineau of the Global Insurance Department will be presenting on a panel titled "Ethical Crossroads: Which Way Do I Go?" to the Oregon Claims Adjusters Association 38th Annual Spring Symposium. The 2015 OCAA Spring Symposium is designed to provide Claim Professionals with information that will broaden their knowledge base and help improve claim handling skills. Topics are presented by knowledgeable and talented speakers and the overall agenda allows for ample time to network with industry vendors and other claim professionals.

Ethical Crossroads: Which Way Do I Go?

Adjusting insurance claims requires skill and knowledge that must be applied in an ethical fashion. The adjuster and the adjusting team have a variety of duties: duties to the policyholder; duties to their employer, whether it be an insurance company or and an independent adjusting firm; and duties to the applicable regulatory agencies or insurance departments. When confronted with choices, how can we best ensure that our decision-making is ethical? What tools can we bring to the task? How can we test the ethics of our choices?


For more information, click here.


Maria Louise Cousineau



(213) 892-7943

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