Ryan Blaney, a member of the Health Care practice at Cozen O'Connor, discusses how the U.S. Administration considers patient engagement to be one of the best ways to reduce costs and deliver better health care. However, the legislation regulating how health care businesses can engage with patients is outdated since technology has evolved since it was written. The recent FCC Ruling on the Telephone Consumer Protection Act attempts to respond to advancements in technology and innovations in how healthcare companies communicate and engage patients. Ryan provides a clear set of recommendations which companies should adopt to avoid class actions.
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