Cozen O’Connor: Consumer Protection

Consumer Protection

Cozen O’Connor helps public and private companies in the U.S. and abroad comply with federal and state consumer protection laws and respond to any related government investigation, consumer claim, or class action. We handle issues ranging from consumer fraud to deceptive marketing.

Our consumer protection practice includes corporate, litigation, regulatory, and intellectual property attorneys. Because we have offices in Washington D.C. and around the country, we are well positioned to provide tailored advice on local, state, federal, or multijurisdictional matters. 

Our attorneys also have a demonstrated ability to work with government enforcement agencies to achieve beneficial outcomes for clients. Through productive consultation, even in cases where regulators may adopt an initially prosecutorial approach, we are often able to identify and focus mutual attention on broader policy reforms that will better protect consumers and businesses moving forward. We look for practical solutions that will allow our clients to get back to work.

In addition to our consumer protection practice, Cozen O’Connor has experience working on issues related to consumer privacy. Read more about that aspect of our practice here.


  • Represent clients in investigations, inquiries, and enforcement actions by the Federal Trade Commission, Bureau of Consumer Protection, Consumer Product Safety Commission, Consumer Financial Protection Bureau, state attorneys general, and other enforcement agencies
  • Defend clients against claims of consumer fraud, false or deceptive marketing/advertising, and violation of the FDCPA or other state or federal consumer protection laws
  • Counsel clients on compliance with federal, state, and local consumer protection laws, including:
  • Fair Debt Collection Practices Act
  • Consumer Product Safety Improvement Act
  • California Prop 65
  • Lanham Act
  • Telemarketing Sales Rule
  • Do Not Call Rule
  • Telephone Consumer Protection Act (TCPA)
  • Health Information Technology for Economic and Clinical Act (HITECH)
  • Red Flags Rule under the Fair and Accurate Credit Transactions Act of 2003
  • "Made in USA" Enforcement Policy Statement 


CBD-Based Products: What Marketers Should Know in Today's Uncertain Regulatory Landscape [Cannabis Business Executive]

July 15, 2019

Richard Fama and Kristin Keehan contributed an article to CBE discussing the high demands of CBD-containing products along with concerns from the FDA.

Defending Made-In-The-USA Claims

October 09, 2017

Brenden Coller and Richard Fama, of Cozen O'Connor's Commercial Litigation Department, co-authored, "Defending Made-In-The-USA Claims," for Assembly Magazine.

Events & Seminars

Past Events

2017 Consumer Protection Conference

February 02, 2017 - Atlanta, GA

In The News

Hospital megamergers may lower overhead, but at what cost?

December 11, 2017

Jonathan Grossman, a member of the firm's Antitrust Practice, was quoted in Modern Healthcare's article, "Hospital megamergers may lower overhead, but at what cost?"


Jonathan M. Grossman


(202) 912-4866

Maria Colsey Heard


(202) 471-3419


Related Practice Areas

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