Amy Alderfer and Jillian Thornton Flax, both members of Cozen O'Connor's Products Liability practice, discuss a road map for a successful product inspection in Law360. The issue of product inspection often first arises when a manufacturer receives a notice of an accident or failure involving its product. This can occur prelitigation or a manufacturer can first be put on notice upon receipt of a summons and complaint. In either case, it is crucial at the outset to obtain as much information about the scene, incident and product as possible. There are at least three key things you should consider doing once put on notice of a claim.
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