Debra Friedman, a member of Cozen O'Connor's Labor & Employment department, wrote an article for Recruiter about how employers can take action to prevent and minimize the impact of disgruntled workers, and it all begins with the recruiting process. Disgruntled employees pop up in all workplaces. They may be responding to the pressure of working in a fast-paced environment for demanding bosses. They may bring their personal difficulties into work and allow them to influence their interactions with coworkers or their performance. They may perceive they are being treated less favorably than their coworkers in terms of pay, perks, recognition, performance ratings, or other terms of their employment. In today’s workplace, managers must be prepared to confront quickly and effectively disgruntled workers before they result in public outbursts, lawsuits, or even violence.
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