Andrew Woolf was quoted in a Business Insider article discussing how law firms are addressing “AI pilot fatigue” amid the rapid growth of legal technology offerings. Andrew explained how Cozen O'Connor has moved from testing numerous AI tools to a more focused strategy centered on pilots with clear value, measurable outcomes, and firmwide potential. He also highlighted the importance of attorney feedback, workflow integration, and client benefit when evaluating new technology. He noted that even unsuccessful pilots can help firms build stronger internal capabilities around AI adoption and change management. Andrew emphasized, “we need to make a few big bets that we’re going to learn from, that our attorneys are going to benefit from, and that our clients are going to benefit from.”

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