David Barron was quoted in SHRM addressing how to handle complaints in the workplace. "Addressing anonymous complaints that don’t contain specifics, such as the date and time of an alleged incident, the department, or the people involved, can be challenging. However, if the department is identified, it’s worth talking to the manager," says David. "When dealing with discrimination-related complaints lodged by employees in protected classes, retaliation is an overarching concern. It’s important to have a nonretaliation policy and to communicate it to everyone involved in an investigation, including witnesses and supervisors," said David.
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